Frequently Asked Questions

How do I change my contact email?

First, log into your affiliate account using the username and password you originally created.  After successful login, you will see your Affiliate Dashboard, and if you look to the very top right of your screen, you'll see a greeting with your name.  By hovering over your name, a secondary menu will appear.  Click on “Edit My Profile.”  About half way down the page you will see a “Contact Info” section, in which you'll find your current contact email.  Change the email to the one you wish to use, and be sure to click the “Update” button at the bottom of the screen.  Done!  You can now log out.

How do I change my affiliate email?

Your affiliate email is used for paying commissions to your Paypal account.  You should ensure that it matches your Paypal email.  Should you ever need to change it, log into your affiliate account using your username and password. After successful login, you will see your Affiliate Dashboard.  Right below the Affiliate Dashboard banner, you'll see several blue links.  Click on “Account” and you'll see your affiliate profile.  Here you may change your PayPal email address.  Be sure to click the “Save Profile” button.  Done! You can now log out.

I forgot my affiliate log in password.  What should I do?

When you click on the “Affiliate Login” selection on the main page, enter your email address or username and click on “Lost Password”. Enter your affiliate username or email address and you will be sent a password reset link.  When it arrives, just click on the reset link and enter your new password.  Be sure to save a written copy for future logins.

How can I check to make sure my affiliate link is working?

Login to your Affiliate Dashboard.  Click on the blue link labeled “Stats”, and locate today's date in the columnar display.  Make a note of the clicks and uniques.  Next, click on the blue link labeled “Links & Banners”.  Copy your affiliate link, and after opening a new browser tab, paste it and press enter.  Once your display shows the main page of Total Guitar Setup, you can close your tab.  Go back to your Stats tab, refresh the display and you will see that your clicks have increased by 1.  If you repeat the process from the same IP address, your clicks will increase again by 1, but your uniques will not.

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